🔒 Data Protection

Jilitaka Privacy Policy — Your Data Is Our Top Priority

From the moment you register with Jilitaka to every transaction you make — how your personal data is collected, where it is stored, and how it is protected — it's all clearly laid out on this page. We believe transparency is the greatest form of protection.

Last Updated: 1 January 2026 — Version 2.5
256 bit SSL Encryption
0 Selling Data to Third Parties
10 Total Chapters
🛡️ Level of Protection
Data Encryption100%
Third-Party Block98%
Fraud Detection99%
Member Satisfaction98%
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Last Updated: 1 January 2026 — Version 2.5
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About This Document: Jilitaka's Privacy Policy is a trust agreement between you and us. By using the platform, you are deemed to have accepted this policy. If you have any questions, please reach out to our support team.

How Jilitaka Protects Your Data

Military-Grade Encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption — the same technology used by banks.

No Sale of Data

Jilitaka never sells or rents your personal information to third parties. This is our most fundamental commitment.

Minimal Data Collection

We only collect what's necessary to provide our services. No unnecessary information is ever requested.

Your Controls

You may view, correct, or request deletion of your data at any time. Your data belongs to you.

Real-Time Monitoring

Our security team monitors the platform 24/7. Any suspicious activity is flagged immediately.

International Standards

Jilitaka adheres to international data protection standards. Our privacy policy is regularly reviewed by independent external experts.

1Introduction & Applicability

This Privacy Policy applies to the Jilitaka platform (jilitaka.im) and all associated services. "Jilitaka", "we", or "us" refers to the entity operating this platform. "You" or "member" refers to any individual registered on or using our platform.

Jilitaka believes your privacy is a fundamental right. That is why we have written this policy in plain, clear language — so you always know exactly what happens to your data. This policy reflects our commitment to transparency, written for real people, not lawyers.

By using the Jilitaka platform, you are considered to have accepted this Privacy Policy. If you do not agree, please refrain from using the platform and reach out to us.

This policy is available in both English and Bengali. In the event of any discrepancy, the Bengali version shall prevail — because we are here for the people of Bangladesh.

2What Information Do We Collect?

Jilitaka collects only the information necessary to deliver our services. We do not want, and do not collect, any data beyond what is required.

Directly collected data (provided by you):

  • Identity Information: Full name, date of birth, National ID number (for verification purposes)
  • Contact Information: Email address, mobile number
  • Financial Information: Mobile banking number (bKash/Nagad/Rocket — for payment verification)
  • Account Information: Username, password (encrypted), security questions & answers

Automatically Collected Information:

  • Device Information: Device type, operating system, browser information
  • Usage Data: Which games you play, how long you play, and your betting patterns
  • Connection Information: IP address, login time and location (for security purposes)
  • Cookies: For platform improvement and user experience
Data Type Collected? Sold? Deletable?
Name & Identity Yes No Yes
Mobile Number Yes No Yes
Payment Information Yes No Partial
Gaming History Yes No Yes
IP Address Yes No No
Cookies Yes No Yes

3Purpose of Data Use

Jilitaka uses your data only for specific, defined purposes. We have no vague "whenever we feel like it" policies.

  • Service Delivery: Account management, deposit & withdrawal processing, and delivering the gaming experience
  • Identity Verification: To prevent fraud and verify that you are over 18 years of age
  • Security: Prevention of unauthorized access, money laundering, and other illegal activities
  • Contact: Important notifications, promotions (if you have opted in), and support
  • Platform Improvement: Analyzing usage patterns to build a better experience
  • Legal Obligations: Retention of data required for compliance with applicable laws

If Jilitaka wishes to use your data for marketing purposes, your separate consent will be obtained. You may opt out of marketing communications at any time.

4Data Sharing Policy

Jilitaka never sells your data to third parties — this is an absolute policy we will not compromise on. However, limited information may be shared in specific circumstances:

When limited data may be shared:

  • Payment Processors: Mobile banking providers such as bKash, Nagad, and Rocket — solely for processing payments
  • Game Providers: Game providers such as Evolution and NetEnt — minimal data shared solely for game operation
  • Law Enforcement: Only under a court order or legal obligation
  • Fraud Investigation: In special circumstances for security purposes
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Jilitaka never shares your information with advertisers, data brokers, or marketing companies. If anyone claims that Jilitaka provided them with your data — that is false.

5Data Storage & Security

Jilitaka uses industry-leading technology to keep your data safe.

Security Layers:

  • 256-Bit SSL: All data transfers are encrypted — no one can intercept them in transit.
  • Password Hashing: Even we cannot see your password.
  • Two-factor verification: An additional layer of security at login
  • Firewall & DDoS Protection: Server protection against cyberattacks
  • Regular Security Audits: Regular audits conducted by independent external experts

Data Retention Period:

  • Active account data: Retained for the duration your account remains active
  • Financial transaction records: Retained for up to 5 years as required by law
  • Account closure: Personal data deleted within 30 days

6Cookie Policy

Jilitaka uses cookies to enhance your experience. Cookies are small files stored in your browser. We use three types of cookies:

Essential

Essential Cookies: Essential for the platform to function — remembering login sessions, security verification, and more. These cannot be disabled, as the platform cannot operate without them.

Functional

Functional Cookies: These remember your preferences (language, theme) so you don't have to reconfigure your settings every time you visit.

Analytics

Analytics Cookies: These help us understand which pages get the most traffic and where users run into issues — insights we use to keep improving the platform. You can turn these off.

Cookies can be managed through your browser settings. However, disabling essential cookies may cause the platform to not function properly.

7Your Rights

Jilitaka believes you are the true owner of your data. That's why we grant you the following rights:

Right to Access

You have the right to know exactly what data we hold about you at any time. Contact support and we'll provide a full report within 7 business days.

Right to Rectification

If any of your information is incorrect, you can have it corrected — either through your account settings or by contacting our support team.

Right to Data Deletion

Upon closing your account, you may request deletion of your personal data. Everything will be removed except information we are legally required to retain.

Right to Withdraw Consent

You may request to opt out of marketing communications or specific types of data processing.

Data Portability

You have the right to download your data. Submit a request to Support and it will be delivered within 14 business days.

Right to Lodge a Complaint

If you believe your privacy has been violated, you may file a complaint directly with us. We will respond within 3 business days.

8Protection of Minors

Jilitaka is strictly for adults (18+). We do not knowingly collect or process data from minors.

If we become aware that a minor has registered on our platform, their account will be immediately suspended and all associated data will be permanently deleted.

If a parent or guardian suspects their child is using this platform, please notify our support team immediately.

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If children have access to your device, use a password lock on your account. None of Jilitaka's services are intended for minors.

9Policy Updates

Jilitaka may update this Privacy Policy when necessary — due to new regulations, technological changes, or platform improvements.

  • You will be notified of significant changes via email or an in-platform notification
  • The date of any changes will always be noted at the top of this page
  • Continued use of the platform after any changes will be considered acceptance of the updated policy
  • If you do not agree, you may request to close your account

10Contact Us

For any privacy-related questions, requests, or complaints, please get in touch with us:

  • Email: support@jilitaka.im
  • Live Chat: Click the chat icon at the bottom right of the platform (24/7)
  • Subject: Write "Privacy Request" in the subject line of your email
  • Response Time: 3 business days for general queries, 24 hours for urgent matters
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We take every request seriously. Jilitaka's privacy team consists of trained specialists dedicated to ensuring the protection of your data.

Privacy FAQs

Absolutely not. Jilitaka never asks for your mobile banking PIN, password, or OTP — and we have no access to that information. All payments are processed through a fully secure gateway that we cannot access. If anyone contacts you claiming to be from Jilitaka and asks for your PIN or OTP, it is a scam.

No. Your gaming history is entirely personal and confidential. Only you and, where necessary, Jilitaka's compliance team may access it (for fraud investigation or legal compliance purposes). No third party will ever have access to it.

Within 30 days of account closure, personal data such as your name, mobile number, and email will be deleted. However, financial transaction records must be retained for up to 5 years in compliance with Bangladesh's financial regulations.

No. Jilitaka requires your separate consent before sending any marketing messages. You may opt out at any time — either through your account settings or by clicking "Unsubscribe" at the bottom of any message. Important notifications (transactions, security alerts) will always be sent regardless.
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Your data is secure — play with confidence!

Your data is always safe at Jilitaka. Register now and join Bangladesh's most trusted gaming platform.

18+ Only | Play Responsibly | Your Data Is Protected

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